The HR Manager has always had
a big job, and with a workforce in
recovery and in desperate need
of coaching and feedback, it just
The importance of feedback was emerging
as crucial before the pandemic hit and
put on hold while the nation reeled from
its aftershocks. Now, as companies and
individuals alike look ahead to recovery,
well, it’s become paramount.
Several hurdles stand in the way of doing coaching
and feedback the way “it’s always been done”:
• A remote or hybrid workforce creates barriers that did
not exist before.
• Shaken employees have been in survival mode for a
sustained period, making them more vulnerable to
• Budgets and forecasting were both frozen, leaving little
flexibility for future planning by executives
• The onslaught of new employees in any given
organization makes training tougher than before.