The primary focus of the role is to ensure DDF “World Class” Customer Service Standards are implemented to maximize sales and ensure individual sales budget is achieved on a daily basis.
Job Description
Knowledge of principles and methods for showing, promoting, and selling products or services.
Knowledge of principles and processes for providing customer and personal services.This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of cultural differences to enable a smooth and effective work environment.
Good communication skills in written and spoken English.
Active listening, service orientation and multi-tasking skills.
Ability to use basic calculation quickly and accurately.
Problem solving, oral comprehension & expression abilities.